From the lowest till the highest level of personnel at the various Dr.One stakeholders, the Dr.One concept generated a positive response. All persons in Ghana that were interviewed on Dr.One, and especially in the Upper East Region, display an open and welcoming attitude for the innovative idea of the Dr.One concept. Several persons indicate that they are used to simply give new things a try, and if something doesn’t work, the idea is then to adapt it until it does work, or to try an alternative that might work.
Literature studies on the acceptance of drone technology in the western world, and on the acceptance of new technologies in Africa also provides valuable insights for the acceptance of Dr.One. As learned from input at the higher management in health care and at the political levels, it is very important to find broad support; at the political level, within the Ministry of Health, at the regional and at the community level. Transparent and reliable communications on the use of Dr.One will be very important.
Building customer awareness and informing the public on the positive aspects of Dr.One are all part of the acceptance strategy, when Dr.One is to be introduced within the Ghana Health Services.